New law on tipping in the UK comes into force within months



A ew law on tipping in the Uk is set to come into dorce within months.

Hospitality businesses which break the new rules could face an employment tribunal.

The Government is to make illegal for companies not to pass on tips to their employess.

The Department for Business said that the new legislation, in forec within a year, would help about two million people in the hospitality industry, reports the BBC.

It comes after some major chains were accused of keeping 10% of tips given to staff.

Labour Markets Minister Paul Scully said: “Unfortunately, some companies choose to withhold cash from hardworking staff who have been tipped by customers as a reward for good service.

“Our plans will make this illegal and ensure tips will go to those who worked for it”.

The rules will require businesses to pass on all tips, service charges and gratuities without deductions and will set out how the tips should be fairly distributed.

Workers will be allowed access to records on tipping.

A recent study by the workplace management platform, Planday, reveals more than one-in-ten (13%) Brits intend to dig deeper when it comes to tipping restaurant staff this year – regardless of quality of food or service.

Despite there being no obligation to tip in the UK, more than half (57%) of the 2,000 people surveyed said they’re prepared to pay extra cash to show their appreciation for hard working waiters and bar staff.

The study also upholds the boom in Brits supporting local and independent businesses after Covid, with a further 47% saying they tip to show support for their favourite indie restaurants and bars.

More than a quarter (28%) said they believe tipping is now far easier than before the pandemic. The main reasons people said they prefer ‘digital tipping’ are; speed (48%), less awkwardness (37%), less interaction with waiting staff (37%) and anonymity (25%).

However, when it comes to how much Brits are prepared to tip, the majority (50%) said they’d usually tip just 5-10% – less than Visit Britain’s recommended amount of 10-15%.

One in ten (10%) said they would tip between 10-20% of the bill, and a fifth (20%) would usually tip the bare minimum of less than 5%.

Emily Lewis, Director at the Lewis Partnership, which operates hospitality venues, said: “I’d certainly say that we’ve seen an increase in tips since reopening. This change in behaviour is really encouraging and it’s nice to see the public valuing the art of customer service in this way.

“It’s also welcome from a staff perspective. Earnings from tips weren’t included in the government’s furlough scheme, hospitality staff have missed out significantly over the past 14 months, so any means to help make up that shortfall is very appreciated.”

Ellie Stott,Co-owner of Paradise Tap and Taco in Harrogate, comments: “People do tend to be tipping more than before lockdown, I’d say over a third of customers are leaving tips now, mostly via card payments. We think that it’s probably because we’re doing a lot more for customers in terms of table service and generally speaking, people seem to be appreciating being allowed out and about now.

“Leaving a tip makes us, and any server, feel valued and appreciated which is also really important!”

Taking a closer look at the most generous cities in the UK when it comes to tipping after lockdown, Sheffield came out on top (50%), closely followed by Birmingham (47%) and Belfast (43%). Restaurant goers in Nottingham and Norwich are the least inclined to tip, with just 29% of respondents saying they’re more likely to do so than before the pandemic:

  1. Sheffield – 50%

  2. Birmingham – 47%

  3. Belfast – 43%

  4. Edinburgh – 43%

  5. Southampton – 42%

  6. London – 41%

  7. Bristol – 38%

  8. Cardiff – 38%

  9. Glasgow – 38%

  10. Leeds – 38%

  11. Plymouth – 35%

  12. Newcastle – 33%

  13. Brighton – 32%

  14. Norwich – 29%

  15. Nottingham – 29%

Kevin added: “It’s fascinating to see how people’s habits and attitudes towards tipping have altered since the start of the pandemic, and it’s brilliant to see how keen Brits are to show their support for the hard workers in the industry. Hospitality staff have taken a huge hit when it comes to loss of earnings during the pandemic, and it’s heartening to discover so many people are keen to give back when they can.”

For more stories from where you live, visit InYourArea.





Source link